Tripnas provides you with the ability to view and book different types of temporary accommodations such as hotels, hotel apartments, villas, and hostels, and the website is accessible online

If you decide to make a hotel reservation through Tripnas, you are agreeing to the price stated as well as the terms and conditions mentioned on the website. Once the reservation is confirmed by the hotel you have chosen, a confirmation email that includes the voucher (for prepaid bookings) will be sent from Tripnas to the email used to make the booking. Tripnas reserves the right to reject bookings as set out in the ‘Right to cancel’ section below

The information provided by Tripnas is sourced from numerous suppliers and accommodations. While Tripnas will take the utmost care to ensure that the most up-to-date information is displayed, we cannot guarantee that it will always be accurate and complete, as prices and other factors are subject to change and availability.

Prices displayed typically include service fees and taxes. The price breakdown is also displayed on the payment page of the booking. Some accommodations may have additional charges that have to be paid directly at the property – such as city tax, tourism fee, security deposit, resort fee, etc. – and these are not included in the total booking amount. In some cases, these will be mentioned on the accommodation details page under “Mandatory fees

The accommodation classification is based on the country's local standards. These standards can differ from one country to another. Sometimes, this classification is used as a general guide instead of an official rating. Customers need to understand that standards can vary between accommodations of the same class in different countries, as well as within the same country. They should also be aware that in some cases, the classification may be based on self-assessment by the accommodations. As a consequence, Tripnas does not guarantee the accuracy of accommodation classification and, to the maximum extent permitted by applicable law, does not accept any liability in relation to the classification displayed on the website.

Tripnas reserves the right not to accept customers or bookings (or to cancel confirmed bookings in extreme cases) at its own discretion and for whatever legal reason without the need to justify such refusal. Typical reasons for rejecting a customer or a booking include, but are not limited to:

• Breach of Tripnas’s terms and conditions

• Accommodation closure

• Incorrect rate

• Force majeure events

• Trade or economic sanctions

• Embargoes, legal restrictions

• Fraud or theft

• Suspected criminal activity

• Submission of misleading or erroneous information

• Credit card problems

• Inappropriate behaviour

• Threats or insults

If a booking is rejected or cancelled by Tripnas and a payment has already been made, the total booking value will be refunded.

We also reserve the right to bar (or “blacklist”) users from Tripnas’s website and app, on a temporary or permanent basis, with no prior notice. Any such blacklisted users must not attempt to use the website and app under any other name or through any other user.

Tripnas might also be forced to reject or cancel bookings due to 'obvious errors.' An obvious error is a mistake found on the website or app related to the booking prices that a customer might not consider being 'obvious.' Tripnas is entitled to reject or cancel any booking where this error is applicable with no prior notice. In such cases, the amount charged will be reimbursed.

Please be aware that all the prices mentioned on the website and app are based on the dates and number of guests requested (unless indicated otherwise). Tripnas will typically display the rate inclusive of tax recovery and service charges (see below for more details) on the website and app, and display these additional tax recovery and service charges during the booking path.

The final amount a customer is requested to pay will be stated clearly before finalizing the booking. A detailed view of the payment will be shown before the booking is confirmed. Please verify every step of your reservation on the booking form.

What is included in the rate is displayed on the website and app (under the room selection section or prior to the final booking confirmation) and/or in the confirmation email/voucher.

The standard accommodation room reservations include single, double, or triple occupancy. Extra beds will usually come with extra charges unless stated otherwise. Please be sure to notify the accommodation in advance if there are additional guests because the accommodation reserves the right to reject last-minute guests.

Insurance of any kind is not included in the rates.

Certain accommodations may charge an additional mandatory fee such as a 'resort fee' or occupancy tax (when applicable) for using certain services. These fees are collected directly from the guest and are typically not included in the price displayed on the website and app. However, they will be mentioned in the provided accommodation description.

Taxability, the appropriate tax rate, and the type of applicable taxes vary greatly by location and can change without prior notice.

The tax fees are paid at the accommodation.

The accommodation might also directly charge you on factors that include electricity, baggage handling, newspapers delivery, tourism, and housekeeping. These charges are not controlled by Tripnas and are usually applied in certain markets such as the USA. However, optional fees such as minibar charges, parking, room service, movie rentals, internet, food, beverages, and phone usage are almost never applied.

During certain high season periods, certain accommodations may make it mandatory for guests to purchase tickets for a gala dinner or event being hosted at the accommodation (e.g. for New Year, Christmas, Chinese New Year, etc.). Such charges might not be included in the room rates and will need to be paid directly at the property. In some cases, it may be listed under ‘Mandatory fees’ on the accommodation details page.

To complete the booking successfully, please ensure all entered information is accurate, including payment details. Once the payment is completed, your booking will be confirmed immediately, and a booking voucher will be sent to your email